The hotel is located in the center of Old San Juan, making it easy to visit a variety of historical sites. Those staying at this hotel in San Juan will also be able to visit the nearby museums and forts. They will also find nightclubs, and places to shop and dine when staying at Casablanca Hotel San Juan. Reaching a variety of destinations is possible on foot. To reach other areas that are not as near, guests can use public transportation. Casablanca Hotel San Juan is only a short drive from the airport and the cruise ship terminals.

Each of the rooms at Casablanca Hotel San Juan has air conditioning, as well as private bathrooms, smoke detectors, satellite TV, and hairdryers. Guests can also request an iron and an ironing board.

The hotel provides fax and photocopy service, as well as meeting facilities for those traveling on business. Casablanca Hotel San Juan also has a 24-hr front desk and concierge service. Guests can relax on the rooftop terrace. Wireless Internet access is available in the lobby.